FAQ

Payment Processing

Your payment is processed via PayPal, I never receive your personal payment information. 

Need to make payments? My shop accepts PayPal Credit! If you havent already, sign up for 'PayPal Credit' through your personal PayPal account and make payments on your purchase over 6 months, interest free. I have many collectors that utilize this service (as well as myself) !


Shipping methods

Sculptures:  Domestic - Items over $100: USPS Priority, tracked, insured, with Signature Required 

International - Priority or First Class mail depending on individual piece. ( I always try to offer the safest and most affordable shipping options for my customers). 

Prints & small items: USPS First Class


Processing time

I ship items within 2-4 business days from purchase.

You will be notified with tracking information for your order.


Custom Work/Commissions

CLOSED: I am currently booked for 2020 and not taking any additional commissions at this time. 


Caring for your Sculpture

Because of the hand-crafted nature of my pieces, to avoid any damage always Handle with Care. Polymer clay sculptures can become fragile if overly stressed or dropped. Recommended for indoor display ONLY. Keep away from extreme moisture, heat or prolonged direct sunlight. Any of these could cause loss of the integrity of your art piece.

DO NOT use any harsh cleaners or sprays on your Sculpture. You can maintain your art piece simply by using a duster (I love Swiffer dusters for this!), no other cleaners are needed. :) 

(Note: If glass eyes get smudged you can simply wipe clean with a soft cloth or use natural glass cleaner and a q-tip or small paintbrush to restore shine.)

~ And as always, feel free to email me if you have any questions about your art piece, I am happy to help or answer any questions you may have. :) ~


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Shipping cont:

In the rare case of damage in transit: 

Rest assured, I build my sculptures for strength and I package my sculptures very carefully and thoughtfully to ensure that they arrive to you free from damage. However, in the very rare case that an item arrives damaged, I am happy to repair it for you free of charge. Please email me and we can figure out a plan to resolve the matter.


SUMMER 2020 UPDATE:

Why Does a previously available/currently available sculpture now say "Coming Soon?"

Since I am based in the Southwest of the United States, I prefer NOT to ship Polymer Clay Sculptures during peak Summer months (June-Sept). It is possible that the integrity of even "cured/finished" polymer clay pieces can be compromised in the intense heats that can occur during days of travel in trucks, therefore, in most cases, I like to refrain from sending fine art pieces during this "hot season". Sorry for any inconvenience. If you are interested in an available/coming soon item, feel free to message me about setting up payment and shipping plans. Thanks!